1. BYH Official Poll: What are the things that you should consider before buying herds?
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  2. All of your pig talk got me in TROUBLE!
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  3. Contest Time!
    CLICK HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)

    Dismiss Notice
  4. Dismiss Notice
  5. BYH Picture of the Week (POW) - Submit your Pics Now !!
    Click HERE!
    (if you are logged in, this notice can be dismissed using the "x" to the top right of the notice)
    Dismiss Notice

Trouble uploading pictures

Discussion in 'BackYardHerds - News, Information & Feedback' started by NH homesteader, Mar 15, 2017.

  1. Mar 15, 2017
    Nifty

    Nifty Herd Master Administrator

    Joined:
    Nov 13, 2007
    Messages:
    1,963
    Likes Received:
    723
    Trophy Points:
    303
  2. Mar 15, 2017
    NH homesteader

    NH homesteader Herd Master

    Joined:
    Jul 9, 2016
    Messages:
    3,815
    Likes Received:
    3,775
    Trophy Points:
    323
    Location:
    New Hampshire
    :thumbsupYou're awesome!
     
    Southern by choice likes this.
  3. May 10, 2017
    kdogg331

    kdogg331 Loving the herd life

    Joined:
    Jul 2, 2014
    Messages:
    248
    Likes Received:
    69
    Trophy Points:
    118
    I keep getting an error message when i try uploading :/
     
  4. May 10, 2017
    Nifty

    Nifty Herd Master Administrator

    Joined:
    Nov 13, 2007
    Messages:
    1,963
    Likes Received:
    723
    Trophy Points:
    303
    We need WAY more details. Think of it like going to the Dr.... you can't just go in and say "I can't walk"...

    Info we need:

    1) Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
    2) Have you deleted your internet cache / browser history of files and tried again?
    3) Have you tried a different browser? This allows you to test if it is a browser specific problem vs. a computer / network problem. We suggest Google Chrome or Firefox.
    4) Copy / paste the exact error message. A screenshot would be great.
    5) What are the exact steps you're going through before you have the problem?
     
  5. May 10, 2017
    kdogg331

    kdogg331 Loving the herd life

    Joined:
    Jul 2, 2014
    Messages:
    248
    Likes Received:
    69
    Trophy Points:
    118

    Yeah, sorry for the lack of details haha good point!

    Okay so I am on mobile on Chrome, the latest version, I think like 50 something?

    I just tried clearing my history, cache on all apps, even the Google activity and keyboard settings, anything that could be cleared. Still did not work.

    I did finally get a screenshot of the original image to upload though after a few tries.

    I have not tried a different browser but I will try that.

    I took a screenshot of the error message but ironically it won't let me post that either...

    But basically, I click on upload a file, choose my image, and everything appears to be going fine and then when it hits 100% an error pops up that says there was a problem uploading this image
     
  6. May 10, 2017
    kdogg331

    kdogg331 Loving the herd life

    Joined:
    Jul 2, 2014
    Messages:
    248
    Likes Received:
    69
    Trophy Points:
    118
    Okay the screenshot managed to upload this time? I don't know why the issues seem to come and go. Still having issues with the other image though.

    But this is the error I am getting.

    Screenshot_20170509-222929.png
     
  7. May 10, 2017
    Nifty

    Nifty Herd Master Administrator

    Joined:
    Nov 13, 2007
    Messages:
    1,963
    Likes Received:
    723
    Trophy Points:
    303
    Thanks for all that extra info!!!

    Well, the good news is that at least you can do some uploads.

    Bad news is that the system isn't providing very helpful info. :(

    I'll send you a PM, just a sec.
     
  8. May 10, 2017
    Nifty

    Nifty Herd Master Administrator

    Joined:
    Nov 13, 2007
    Messages:
    1,963
    Likes Received:
    723
    Trophy Points:
    303
    Ok, I was able to duplicate the problem. I think it's because of the size of the image, but I'm not sure. I'm trying to get it fixed! I'll keep you posted.

    Thanks @kdogg331
     
    kdogg331 likes this.
  9. May 10, 2017
    kdogg331

    kdogg331 Loving the herd life

    Joined:
    Jul 2, 2014
    Messages:
    248
    Likes Received:
    69
    Trophy Points:
    118

    Thanks a lot Nifty!!
     
    Nifty likes this.
  10. May 11, 2017
    Nifty

    Nifty Herd Master Administrator

    Joined:
    Nov 13, 2007
    Messages:
    1,963
    Likes Received:
    723
    Trophy Points:
    303
    FIXED!

    Give it a try now! :)

    2017-05-09 18.15.51.jpg
     
    kdogg331 likes this.