Coffee anyone ?

[SageHill]

Sipping coffee, cooling down from mowing earlier this morning. Heat index near 100°.


I hate what has happened to business and customer service. I spent 90 minutes online with Apple last night and another 30 minutes this morning to allow me to change my payment method (.99/month) for iCloud.


This morning I called Budget Rent a Car to see why they overcharged my credit card. Fuel surcharge? Um. I rented it at 3/4 tank, returned at 3/4 tank, it's on the RENTAL AGREEMENT and the receipt. Oops, they can't fix it for 48 hours, call back on Saturday.


Sure, I don't mind calling everyone to fix what should have been right the first time.

I often think that we should bill them for our time spent on the phone with them. DH has spent hours on the phone with insurance fixing what they've done wrong. I seriously think that others would just let it go based on the time and frustration -- and I think that the companies actually want and encourage that.

 

[fuzzi]

I often think that we should bill them for our time spent on the phone with them. DH has spent hours on the phone with insurance fixing what they've done wrong. I seriously think that others would just let it go based on the time and frustration -- and I think that the companies actually want and encourage that.

Oh, and the hospital just sent me a condolence letter. FIVE MONTHS LATER.

Incompetence.

 

[fuzzi]

I need to retire so I have time to make my calls and fix stuff.

I have added direct deposit information 3 or 4 times to Ron's pension website, yet they're still sending checks, and suggesting I sign up for direct deposit...I appreciate the little survivor checks arriving at all, but...

 

[SageHill]

The cuke-hoop -- and in less than 24 hrs the cuke found it!

 

[Mini Horses]

I hate what has happened to business and customer service.

I spent time on hold over 10 min, FIVE different times and pushed #1 to have a CS rep call back -- apparently they're never free to cb . Then I make call 6 ( on day 6!) to finally get a CS rep to answer. Thought my dreams had come true BUT -- such a thick accent I could not understand her words.

Really sad the way things are now.

When I'm working in stores, customers usually think I'm an employee of the store. Most often they just want to find a product. Since I do most of the resets, I usually know where the item is --- I generally just tell them, or take them, rather than explain I'm not store employed.. Elders, I usually take them to it. Only takes a minute & gives me a momentary break.

 

[fuzzi]

The cuke-hoop -- and in less than 24 hrs the cuke found it!
View attachment 119068
View attachment 119069

Suggestion: put a couple bungees across, just tight enough to stablize it without putting too much pressure on the panel. If the string breaks the panel won't release.

 

[fuzzi]

I spent time on hold over 10 min, FIVE different times and pushed #1 to have a CS rep call back -- apparently they're never free to cb . Then I make call 6 ( on day 6!) to finally get a CS rep to answer. Thought my dreams had come true BUT -- such a thick accent I could not understand her words.

Really sad the way things are now.

When I'm working in stores, customers usually think I'm an employee of the store. Most often they just want to find a product. Since I do most of the resets, I usually know where the item is --- I generally just tell them, or take them, rather than explain I'm not store employed.. Elders, I usually take them to it. Only takes a minute & gives me a momentary break.

= Be Kind

 

[SageHill]

Suggestion: put a couple bungees across, just tight enough to stablize it without putting too much pressure on the panel. If the string breaks the panel won't release.

Was thinking that - though I do have a chain that I used to get it started -- I may use that -- it shouldn't break (but then ya never know!).