It's funny - a grocery store chain that I shop had said with the last change (a few years ago) that they were trying to make all of their stores exactly the same on the inside, so anyone could walk into one of their stores anywhere and feel comfortable about their ability to find stuff. Unfortunately for them, the original layout of the stores when they were built isn't the same, and some things were just too expensive to rearrange (things like plumbing, gas lines, etc). So, they aren't identical, but they are close. And like a lot of other businesses around here, they often have a member of management posted near the front of the store, and if you pause for even a second where they can see you, they ask if they can help you find something. Sometimes, I avoid making eye contact just so they won't ask.

Is customer service really that rare in other parts of the country? What a pity.
Some of the bigger stores (like Walmart) have an app you can install on your phone that will tell you exactly where in the store to find the things you are looking for. And of course, these days, some stores don't
really want you coming into the store at all, they have "curbside service" that some (like Target) don't even charge for. Especially because Covid, I find I am using websites and phone apps a lot more these days. For example, before I went to TSC to buy an incubator, I first checked on the website to find out if my local store had the model I was interested in in stock. At 8:00 am, they didn't, but they had a delivery, and when I checked again around noon, they had 3 of 'em.