My DirecTV quit on me a couple days ago. I ordered a new remote. It's here, can't get even the first step done. My TV is nothing but static, the receiver is not responding, I'm getting nothing.
Step one; press MENU on your remote
Step two; select SETTINGS >REMOTE CONTROL > PROGRAM REMOTE.
Plus a list of other things to do. Only problem is, I press Menu and get nothing.
I finally got off hold and got a tech specialist. She had me doing all kinds of stuff. Press this , what is on the screen? Using the up/down on the receiver, scroll down, press enter. What codes are on the screes? Enter #10766. What is the number on the remote upper left corner (had to get a magnifying glass to see it) Press exit, do you have a picture now? YES! YES! I HAVE A PICTURE! press the volume. I press volume and nothing happens. Over all, I was on the phone over two hours. BUT I have a picture! Not only that, but I can change channels! The volume doesn't work. I actually have to WALK to the TV and press up or down! It takes me back to my childhood when TV was black and white, there was 3 stations and you changed the channel by turning a knob. Same thing with the volume, get up, walk to the TV and turn a knob to change the volume. No sitting in a recliner with a remote back then! Haha
So something is wrong with the new remote. They will call me back tomorrow. Eh